Support
How can we help you ?

We offer FREE Support for the life of the current software version.

Support includes: Online, Phone, E mail, Remote support.

24/7 Support is also available at additional cost – Please contact us for more support contract options.

Before contacting Marsis Support Team please refer to user manuals, video tutorials and our frequently asked questions.

If you still experience problems please feel free to contact one of our support technicians with your dongle number ready.

Support Plans


Plans Free Extended Premium 24/7 Support
E-Mail Support
Remote Support
Chat Support
Phone Support
Software Update First Year First Year
Weekdays Support
Weekend Support
Support Hours 08:00AM - 05:00PM 08:00AM - 05:00PM 08:00AM - 05:00PM 24/7
Price (Monthly) Free $19.99/Month Request Quote Request Quote
- Customers who have valid support plan must present their license number to Marsis Support
- Support response times are: Free in 24 hours / Extended & Premium support in 12 hours
- Premium & 24/7 plan phone calls must be scheduled in advance
- All Marsis products with new purchase comes with 1 year software maintenance included.