How can we help you?

We offer FREE Support for the life of the current software version.

Support includes: Online, Phone, E mail, Remote support.

24/7 Support is also available at additional cost – Please contact us for more support contract options.

Before contacting Marsis Support Team please refer to user manuals, video tutorials and our frequently asked questions.

If you still experience problems please feel free to contact one of our support technicians with your dongle number ready.

Contact Support

Support Plans

Plans Basic Extended Enterprise Enterprise +
E-Mail Support
Remote Support
Chat Support
Phone Support
Onsite Support *Optional *Optional *Optional *Optional
Support Days Weekdays Weekdays, Weekends, Holidays 365 Days / 24 Hours 365 Days / 24 Hours
Response Time 24 Hours 12 Hours Max 2 Hours Max 1 Hour
Total License N/A Up to 5 Licenses Up to 5 Licenses Unlimited
Price Free $19.99 $199.99 $499.99
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